Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00315355-AP-267582

Provider Information


The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
50R487
Administrator
Pam Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
2/25/2024
Report number
00315355-AP-267582
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for his/her care. Witness 1 (W1) has a history of resident-to-resident altercations and W1's care plan requires care staff to manage behavior episodes by redirecting W1. According to an investigation, on or about February 25, 2024, W1 put their hands around AV's neck while in the dining room and squeezed AV's neck. AV attempted to move away from W1. The incident resulted in AV being tearful and scared and there were red marks around the back and side of AV's neck. The facility failed to provide a safe environment, which is a violation of resident’s rights, is neglect of care and constitutes abuse.
Sanction
RCFCP24-01102 $375.00 fine assessed