Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00315355-AP-267582
Provider Information
The Grove Memory Care
2184 POPLAR DRIVE
Medford, OR 97504
- Provider ID
- 50R487
- Administrator
- Pam Roberts
- Phone
- (458) 226-2300
- proberts@grovemedford.com
Violation Details
- Date
- 2/25/2024
- Report number
- 00315355-AP-267582
- Type
- Abuse: Neglect
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to provide safe environment
- Result
- Substantiated
- Rule(s) Violated
-
411-054-0025(1)(a)(b)
411-054-0027(1)(s)
411-054-0030(1)(e)(I)
- Findings
- The Alleged Victim (AV) relies on the facility for his/her care. Witness 1 (W1) has a history of resident-to-resident altercations and W1's care plan requires care staff to manage behavior episodes by redirecting W1. According to an investigation, on or about February 25, 2024, W1 put their hands around AV's neck while in the dining room and squeezed AV's neck. AV attempted to move away from W1. The incident resulted in AV being tearful and scared and there were red marks around the back and side of AV's neck. The facility failed to provide a safe environment, which is a violation of resident’s rights, is neglect of care and constitutes abuse.
- Sanction
- RCFCP24-01102 $375.00 fine assessed