Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00316130-AP-268296

Provider Information


Waterford Grand Memory Care

600 WATERFORD WAY
Eugene, OR 97401

Provider ID
50R411
Administrator
Laura Calles
Phone
(541) 636-3329
Email
laurac@cascadeliving.com

Violation Details


Date
2/28/2024
Report number
00316130-AP-268296
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
The Alleged Victim (AV) is a known fall risk and has multiple interventions in place. Despite the interventions, AV continues to have falls with and without injury. Staff are to ensure AV is to have proper footwear on, is to use his/her walker, and has increased safety checks. The facility is not ensuring that staff are implementing the interventions, and AV continues to have falls at the facility, including a fall where AV suffered a head injury requiring stitches to his/her head. Staff seem to be unaware of the interventions in place for AV. The facility's failure to ensure AV's safety is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-01042 $375.00 fine assessed