Print Violation: 00324025-AP-275609

Provider Information

Waterford Grand Memory Care

600 WATERFORD WAY
Eugene, OR 97401

Date: 4/7/2024
Report number: 00324025-AP-275609
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from physical abuse
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b)
411-054-0027(1)(a)(g) and (s)
411-054-0028(2)
Findings: On or about April 7, 2024, Alleged Perpetrator #2 (AP2) was assisting the Alleged Victim (AV) with toileting. During this interaction, AV started to bite at staff. AP2 put his/her finger in AV's mouth and pushed down, causing AV to say "ow", and told AV that AP2 is stronger than him/her. AP2's actions are a violation of resident rights, are considered neglect of care and constitute physical abuse. The facility's failure to protect AV from physical abuse is a violation of Oregon Administrative Rules.