Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00327673-AP-279023

Provider Information


Prestige Senior Living Arbor Place Memory Care

3150 JUANIPERO WAY
Medford, OR 97504

Provider ID
50R323
Administrator
Lizbet Cortes
Phone
(541) 773-5380
Email
liz.cortes@prestigecare.com

Violation Details


Date
4/28/2024
Report number
00327673-AP-279023
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for his/her care. Fall interventions documented in AV's care plan included to offer AV assistance to the bathroom at 8:00 pm, use of a nightlight to help light the way for nighttime bathroom needs and placing a pool noodle under the sheet of the bed to help AV establish boundaries of the bed. According to an investigation, on or about April 28, 2024, AV fell near their bed, resulting in a bruise and swelling to their face. The fall interventions had not been provided prior to the fall. The facility failed to follow the AV's care plan, which is a violation of resident’s rights, is neglect of care and constitutes abuse.
Sanction
RCFCP24-00936 $188.00 fine assessed