Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00331707-AP-283177

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
5/17/2024
Report number
00331707-AP-283177
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide service
Result
Substantiated
Findings
Alleged Victim (AV) relies on the facility for his/her care needs. AV had a wound on his/her buttock/hip that was getting worse and worse due to poor care by staff. AV’s wound became green in color. The facility failed to provide wound care for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00622 $250.00 fine assessed