Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00332108-AP-283336

Provider Information


The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
50R487
Administrator
Pam Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
5/18/2024
Report number
00332108-AP-283336
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to address resident's behavior
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility to assist with activities of daily living and provide cueing and direction related to cognitive loss. According to an investigation, on or about May 18th, 2024, the Alleged Perpetrator 2 (AP2) failed to provide the assigned one on one supervision of another aggressive resident, resulting in the AV being assaulted, pushed to the ground, and obtaining a head injury. AP2’s actions are a violation of resident rights, considered neglect of care, and constitutes physical abuse. The facility failed to provide a safe environment and keep AV free from physical abuse, which is a violation of Oregon Administrative Rules.