Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00333133-AP-284259

Provider Information


The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
50R487
Administrator
Pam Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
5/23/2024
Report number
00333133-AP-284259
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) and Witness 1 (W1) rely on the facility for their care. W1 has a history of verbal aggression, threats towards other residents and acting out. W1's service plan includes behaviors of threatening harm and reacting aggressively to others and did not provide clear direction to staff regarding interventions when behaviors occur. According to an investigation, on or about May 23, 2024, W1 made a threatening statement to hit AV then kicked AV, which resulted in AV falling. The facility failed to provide a safe environment for AV and failed to properly address behaviors, which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction
RCFCP25-00052 $375.00 fine assessed