Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00344283-AP-328658

Provider Information


Waterford Grand Memory Care

600 WATERFORD WAY
Eugene, OR 97401

Provider ID
50R411
Administrator
Laura Calles
Phone
(541) 636-3329
Email
laurac@cascadeliving.com

Violation Details


Date
7/24/2024
Report number
00344283-AP-328658
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide or assist with hygiene
Result
Substantiated
Findings
The Alleged Victim (AV) has care needs that include a specific dental diagnosis that requires daily, consistent care. AV's care plan regarding the oral care was vague and missing two of the steps necessary to ensure AV's oral hygiene. AV was found frequently to have remains of food around his/her gum line, heavy plaque buildup and stained teeth. The facility's failure to ensure proper oral hygiene placed AV at risk for harm. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00143 $188.00 fine assessed