Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00344315-AP-294826

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
7/23/2024
Report number
00344315-AP-294826
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Alleged Victim (AV) relies on the facility for his/her care. On or about July 23, 2024, Alleged Victim (AV) was sitting at the dinner table when W1 walked up to AV and punched AV on the left cheek. Between July 22nd and October 1, 2024, Witness 1 (W1) was involved in seven (7) altercations with staff and other resident. This altercation sometimes culminated in W1 striking other residents. The facility failed to provide a safe environment for AV, leading to AV sustaining an injury, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00339 $375.00 fine assessed