Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00344321-AP-294833

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
7/17/2024
Report number
00344321-AP-294833
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
Alleged Victim (AV) is known to be a fall risk. Between March 25, 2024, through July 16, 2024, AV had six (6) falls, two were with injuries. The facility had interventions in place, however, none of those interventions prevented AV from sustaining continues falls. The facility failed to properly care plan and mitigate AV’s risk of falls, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00579 $500.00 fine assessed