Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00344704-AP-295197

Provider Information


The Springs at Willowcreek

4398 GLENCOE ST NE
Salem, OR 97301

Provider ID
50M174
Administrator
Melissa Lackey
Phone
(503) 581-4239
Email
mlackey@thespringsliving.com

Violation Details


Date
7/25/2024
Report number
00344704-AP-295197
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
According to the documentation, the facility failed to implement appropriate progressive interventions for the Witness 1’s (W1) known behaviors resulting in physical altercations with other residents. On or about July 24, 2024, W1 and the Alleged Victim (AV) were involved in a resident to resident altercation where W1 pushed the AV to the ground causing the AV to seek medical attention. The AV was diagnosed with a sprained wrist and sustained bruises. There were no progressive interventions implemented onto the service plan to prevent W1 from engaging in physical altercations, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00168 $375.00 fine assessed