Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00345663-AP-296133

Provider Information


Heron Pointe Senior Living

504 Gwinn Street East
Monmouth, OR 97361

Provider ID
70M201
Administrator
Anna Palomar
Phone
(503) 838-6850
Email
ed@heron-pointesl.com

Violation Details


Date
7/26/2024
Report number
00345663-AP-296133
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to provide service
Result
Substantiated
Findings
The Alleged Victim (AV) is a known fall risk with a history of falls. The facility failed to provide appropriate services according to Alleged Victim’s needs, relating to care planning and lack of appropriate interventions, to mitigate the risk of injury due to AV's increase in falls. According to an investigation AV experienced multiple falls between July 4, 2024, and July 23, 2024, which resulted in various abrasions and caused repeated unreasonable discomfort. This failure is a violation of resident rights, is neglect of care which constitutes abuse.