Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00345979-AP-296452

Provider Information


Brookdale Troutdale

1201 SW CHERRY PARK ROAD
Troutdale, OR 97060

Provider ID
50A236
Administrator
MELISSA ZENTZ
Phone
(503) 465-8104
Email
melzen@brookdale.com

Violation Details


Date
8/5/2024
Report number
00345979-AP-296452
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from financial exploitation
Result
Substantiated
Findings
According to the documentation, an Unknown Perpetrator (AP2) failed to protect the Alleged Victim (AV) from financial exploitation. On or about July 29, 2024, administrative staff completed a narcotic count for the AV’s medication and discovered five narcotic pills were missing. A narcotics count was conducted on July 27, 2024, and was found to be accurate at that time. The AP2’s failure to protect the AV from financial exploitation is a violation of resident rights, is considered neglect of care and constitutes financial abuse. The facility’s failure to protect the resident from financial exploitation is a violation of Oregon Administrative Rules.