Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00347792-AP-298130

Provider Information


The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
50R487
Administrator
Pam Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
8/8/2024
Report number
00347792-AP-298130
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) and Witness 1 (W1) both have a history of behaviors and resident-to-resident altercations. Behavior interventions were for one-to-one staff to be present with W1 at all times while out in the community and a door alarm in place to alert staff when W1 left his/her room. According to an investigation, on or about August 8, 2024, AV was outside W1’s room when W1 came out of the room, placed his/her hand around AV's neck and struck AV on the right side of AV's eye, resulting in redness to his/her right eye and neck areas. The facility failed to provide a safe environment which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction
RCFCP25-00007 $500.00 fine assessed