Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00348018-AP-298332

Provider Information


The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
50R487
Administrator
Pam Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
8/8/2024
Report number
00348018-AP-298332
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) and Witness 1 (W1) rely on the facility for his/her care. W1 has a history of behaviors and resident-to-resident altercations. W1's behavior interventions are for one-to-one staff to be present with W1 at all times while out in the community and a door alarm in place to alert staff when W1 left his/her room. The door alarm was not documented in the service plan and no alarm was heard by staff. According to an investigation, on or about August 8, 2024, AV was outside W1’s room when W1 came out of the room, swung at AV during an altercation, resulting in AV stumbling backwards, creating a risk of serious harm. The facility failed to properly care plan, which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction
RCFCP25-00030 $500.00 fine assessed