Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00351013-AP-301355

Provider Information


The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
50R487
Administrator
Pam Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
8/26/2024
Report number
00351013-AP-301355
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) and Witness 1 (W1) have a history of resident-to-resident altercations and rely on the facility for their care. W1 is known to become aggressive in social settings and is care planned for staff to intervene and re-direct W1's behaviors. According to an investigation, on or about August 26, 2024, AV was struck in the face during an altercation between W1 and care staff. A care plan was initiated for staff to keep AV and W1 separated. On August 27, 2024, W1 pushed AV in the common area living room, causing AV to fall and hit his/her head. AV was sent to the hospital and diagnosed with a fracture of the back and concussion to the head, resulting in unreasonable discomfort and emotional harm. The facility failed to properly address resident behaviors and provide a safe environment, which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction
RCFCP24-01176 $750.00 fine assessed