Print Violation: 00351036-AP-301360

Provider Information

The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Date: 8/27/2024
Report number: 00351036-AP-301360
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from physical abuse
Result: Substantiated
Rule(s) Violated: 411-054-0027(1)(a)(b) and (g)
411-054-0036(2)(g)
Findings: The Alleged Victim (AV) relies on the facility to meet his/her daily needs. According to an investigation, on or about August 27, 2024, the Alleged Perpetrator 2 (AP2) and Alleged Perpetrator 3 (AP3) failed to follow the care plan when they did not stop trying to transfer AV, ensure safety and re-approach AV later when AV was resistive to care, resulting in AV having bruises to hands and wrists. AP2 and AP3's actions are considered neglect and constitutes abuse. The facility failed to protect AV from physical abuse, which violates Oregon Administrative Rules.