Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00364427-AP-314675
Provider Information
Heron Pointe Senior Living
504 Gwinn Street East
Monmouth, OR 97361
- Provider ID
- 70M201
- Administrator
- Anna Palomar
- Phone
- (503) 838-6850
- ed@heron-pointesl.com
Violation Details
- Date
- 11/3/2024
- Report number
- 00364427-AP-314675
- Type
- Licensing Violation
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to provide service
- Result
- Substantiated
- Rule(s) Violated
-
External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(g) and (s)
External site: 411-054-0028(2)
External site: 411-054-0036(2)(g)
- Findings
- On or about November 3, 2024, the Alleged Victim (AV) called for assistance from facility staff. Alleged Perpetrator #2 (AP2) answered the call light but refused to assist AV and left AV without providing care to AV, leaving AV soiled in his/her bed for hours without assistance. AP2's actions are a violation of resident rights, are considered neglect of care and constitute abuse. The facility's failure is a violation of Oregon Administrative Rules.