Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00364978-AP-315253

Provider Information


The Springs at Willowcreek

4398 GLENCOE ST NE
Salem, OR 97301

Provider ID
50M174
Administrator
Melissa Lackey
Phone
(503) 581-4239
Email
mlackey@thespringsliving.com

Violation Details


Date
11/3/2024
Report number
00364978-AP-315253
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
The Alleged Victim (AV) is a known fall risk and has suffered 5 falls with injury between September 2024 and November 2024. AV's most recent fall was on November 3, 2024, staff saw AV walking independently but did not assist AV with ambulation to prevent a fall. AV suffered a bump to his/her head. After each of AV's previous falls, staff were to check on AV hourly and encourage AV to use his/her call light and wait for staff. According to documentation, it is known that AV has trouble remembering. Respondent failed to ensure progressive interventions were implemented to ensure AV's safety from falling. This constitutes abuse by neglect, as outlined in OAR 411-020-0002(1)(b)(A)(i).
Sanction
RCFCP26-00460 $500.00 fine assessed