Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00367290-AP-324926

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
11/17/2024
Report number
00367290-AP-324926
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Alleged Victim (AV) has a known history of falls. On or about December 25, 2024, AV was found on the floor in the common area with no injuries. AV was believed to be dehydrated and dizzy prior to the incident. As a result, AV said that his/her head hurt. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00985 $2000.00 fine assessed