Print Violation: 00367948-AP-318208

Provider Information

Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Date: 11/22/2024
Report number: 00367948-AP-318208
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to properly plan care
Result: Substantiated
Rule(s) Violated: 411-054-0027(1)(g) and (s)
411-054-0028(2)
411-054-0036(2)(g)
Findings: Alleged Victim (AV) relies on the facility for his/her care. Between November 16th, through the 20th, 2024, AV has five (5) altercations with either staff and/or other residents due to his/her behaviors. On or about November 22, 2024, AV assaulted Witness 1 (W1). AV put W1 into a choke hold and refused to let go. As a result, staff had to call the police. The facility failed to put appropriate and/or sufficient interventions into place to address AV’s aggressive/violent acts, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction: RCFCP25-00616 $500.00 fine assessed