Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00368590-AP-318844

Provider Information


The Pines at The Canopy -

9860 NW CORNELL RD
Portland, OR 97229

Provider ID
50R469
Administrator
Serafina Counts
Phone
(503) 292-9222
Email
scounts@thecanopysl.com

Violation Details


Date
11/25/2024
Report number
00368590-AP-318844
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) and Witness 1 (W1) rely on the facility for his/her care. AV is care planned to have their apartment door locked when AV is in bed. W1 has a history of resident-to-resident altercations and is care planned to be redirected with one-to-one conversation from staff when wandering into other residents’ rooms and when showing agitation. According to an investigation, on or about November 25, 2024, W1 entered AV's room and was observed placing a pillow over AV's face. W1 physically assaulted AV resulting in AV crying and being visibly upset. The facility failed to follow AV's care plan when AV's door was left open and the facility failed to properly address W1's behaviors when interventions were not developed or implemented to effectively address agitated behaviors, which is a violation of resident’s rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00354 $375.00 fine assessed