Print Violation: 00368718-AP-318993

Provider Information

Pacific Living Centers of Medford at Brookhurst

2146 BROOKHURST ST
Medford, OR 97504

Date: 11/27/2024
Report number: 00368718-AP-318993
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to provide service
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2), 411-054-0030(1)(e)(G)
Findings: Alleged Victim (AV) relies on facility staff to meet his/her daily needs and requires assistance with incontinence care. According to an investigation, on or about, November 27, 2024, the AV had been found soaked with urine by the incoming shift on multiple occasions over the previous four months. AP2 was assigned care of AV each time when AV was found soaked in urine. AV's service plan required staff to provide checks every two hours on night shift to check for incontinence care needs. AP2's actions are considered neglect and constitutes abuse. Based on the investigation, it was determined that AP2 did not provide timely incontinence care for AV. The facility failed to ensure incontinence care was provided, which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction: RCFCP25-00505 $188.00 fine assessed