Print Violation: 00370425-AP-320715

Provider Information

Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Date: 12/7/2024
Report number: 00370425-AP-320715
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to provide safe environment
Result: Substantiated
Rule(s) Violated: 411-054-0027(1)(g) and (s)
411-054-0028(2)
411-054-0030(1)(e)(I)
Findings: Alleged Victim (AV) relies on the facility for his/her care. On or about December 7, 2024, AV and Witness 1 (W1) were in an altercation that led AV to being hit in the arm. AV went up to W1 to talk, AV was up in W1’s face/space trying to talk to W1. W1 got frustrated with AV and then hit AV on the right arm and AV hit W1 on the left arm. W1 has a history of prior resident to resident altercations. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction: RCFCP25-00620 $500.00 fine assessed