Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00370432-AP-320722

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
12/8/2024
Report number
00370432-AP-320722
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
Witness 1 (W1) is known to have ongoing aggressive behaviors/altercations in-between the altercation involving Alleged Victim (AV). on or about December 8, 2024, staff heard screaming. They found W1 sitting on to of AV. AV was punching W1 and W1 was punching AV back. AV and W1 has been involved in prior physical altercations, which puts residents in risk of harm. The facility failed to implement proper interventions and/or monitoring for resident behaviors, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00685 $750.00 fine assessed