Print Violation: 00371184-AP-321504

Provider Information

Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Date: 12/11/2024
Report number: 00371184-AP-321504
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to provide safe environment
Result: Substantiated
Rule(s) Violated: 411-054-0027(1)(g) and (s)
411-054-0028(2)
411-054-0030(1)(e)(I)
Findings: Alleged Victim (AV) relies on the facility for his/her care. Between September 19th through December 11th, 2024, AV was involved in seven (7) resident-to-resident altercations. Four of the altercations resulted in AV being hit by another resident. Temporary care plan had been entered for altercations and/or aggressive behaviors with repeated interventions that had previously failed. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction: RCFCP25-00923 $375.00 fine assessed