Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00371307-AP-321644

Provider Information


New Friends of Coos Bay

955 KENTUCKY AVE
Coos Bay, OR 97420

Provider ID
50R491
Administrator
Jessi Caywood
Phone
(541) 808-9730
Email
ed@newfriendsofcoosbay.com

Violation Details


Date
12/11/2024
Report number
00371307-AP-321644
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to meet the scheduled and unscheduled needs of residents
Result
Substantiated
Findings
The Alleged Victim (AV) is dependent on the facility to meet his/her safety needs and has a history of falls. According to an investigation, on or about December 11, 2024, AV fell in their apartment, resulting in skin tears to both arms. AV had last been seen by staff sitting in a recliner in the community living room. AV's service planned interventions were for use of a pressure pad alarm in recliner and bed and for stand by assistance with transfers. At the time of AV's fall, there was only one care staff in the resident living area and that care staff had gone to the restroom. The facility did not have a plan or policy for care staff to provide coverage if a staff needed to use the restroom, resulting in a lack of staff to provide supervision and assistance. The facility failed to ensure sufficient staffing to meet resident needs, which is a violation of resident rights, is considered neglect of care which constitutes abuse.
Sanction
RCFCP25-00556 $188.00 fine assessed