Print Violation: 00372357-AP-323222

Provider Information

Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Date: 12/17/2024
Report number: 00372357-AP-323222
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from involuntary seclusion
Result: Substantiated
Rule(s) Violated: 411-054-0027(1)(g) and (s)
411-054-0028(2)
Findings: Alleged Victim (AV) relies on the facility for his/her care. On or about December 19, 2024, AV was placed in a recliner in the common area with his/her legs/feet up and AV’s wheelchair out of AV’s reach. AV constantly tired to get out of the recliner and staff were not paying attention to AV. The facility failed to protect AV from involuntary seclusion by involuntary secluding AV in a recliner, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction: RCFCP25-00689 $1313.00 fine assessed