Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00373126-AP-323503

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
12/19/2024
Report number
00373126-AP-323503
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Witness 1 (W1) is known to not like people in his/her personal space and does not like people touching him/her and his/her stuff. On or about December 19, 2024, W1 broke Alleged Victim’s (AV’s) cup of water in AV’s hand and W1 kicked AV in the left leg, causing AV to lose his/her balance and falling to the ground. AV and W1 have had four (4) altercation since October 27, 2024. The facility failed to provide a safe environment for AV by failing to provide AV with adequate supervision which resulted in AV being at risk of serious physical harm from another resident, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00690 $375.00 fine assessed