Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00373523-AP-323895

Provider Information


Waterford Grand Memory Care

600 WATERFORD WAY
Eugene, OR 97401

Provider ID
50R411
Administrator
Laura Calles
Phone
(541) 636-3329
Email
laurac@cascadeliving.com

Violation Details


Date
12/22/2024
Report number
00373523-AP-323895
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
The Alleged Victim (AV) is care planned to be transferred using a lift. On or about December 22, 2024, Alleged Perpetrator #2 (AP2) transferred AV without using the lift, but rather by utilizing a bear hug to move AV from his/her bed to his/her wheelchair. During this transfer, AV sustained a skin tear, which likely would not have happened had the care plan been followed and AV was transferred as care planned. AP2's failure to follow the care plan is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility's failure to ensure the care plan was being followed is a violation of Oregon Administrative Rules.