Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00374201-AP-328075

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
12/26/2024
Report number
00374201-AP-328075
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide service
Result
Substantiated
Findings
Alleged Victim (AV) is known to be a fall risk. ON or about December 31, 2024, AV was found on his/her knees leaning over his/her bed and complaining of pain. AV had prior fall during the month of December 2024, however, there was no clear care planning for AV’s known history of falls. The facility failed to provide AV with adequate supervision which resulted in AV falling multiple times and experienced unreasonable discomfort, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00694 $750.00 fine assessed