Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00377888-AP-328322

Provider Information


Monterey Court Memory Care

8915 SE MONTEREY AVE
Happy Valley, OR 97086

Provider ID
50A214
Administrator
Jewell White
Phone
(503) 654-3200
Email
jewell.white@montereycourt.net

Violation Details


Date
1/11/2025
Report number
00377888-AP-328322
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) is a known wanderer and is care planned for safety checks when not seen in the common area of the facility 3 to 4 times per shift. On or about January 11. 2025, AV was last seen in the community around 5:00 pm after dinner. AV was reported unaccounted for approximately 6:00 pm to 6:30 pm. Staff were aware that a door between the locked facility and an unsecured kitchen/utility area were not latching properly. AV was found outside, by the dumpster, an unsecured area, which would allow AV access to a busy street, while it was below 50 degrees and slightly raining. AV was returned to the facility at 6:36 pm. The facility's failure to provide a safe environment is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00185 $250.00 fine assessed