Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00379938-AP-330421

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
1/24/2025
Report number
00379938-AP-330421
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Alleged Victim (AV) relies on the facility for his/her care. On or about January 6, 2025, AV was found on the floor in AV's room, AV was on AV's bottom. On January 16, 2025, AV was found on the floor in AV's room, AV was on AV's bottom. On or about January 20, 2025, AV was found on the floor in AV's bathroom. AV was on AV's bottom with AV's head resting on the toilet seat. On or about January 21, 2025, AV had two falls. One was an assisted fall by AP1 staff. There was no information for the 2nd fall. On or about January 24, 2025, AV slid out of bed in-between 15-minute checks. AV was found on the floor. The facility failed to provide a safe environment to AV, which place AV in risk of harm, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-01177 $500.00 fine assessed