Print Violation: 00380965-AP-333707

Provider Information

Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Date: 1/26/2025
Report number: 00380965-AP-333707
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from involuntary seclusion
Result: Substantiated
Rule(s) Violated: 411-054-0027(1)(g) and (s)
411-054-0028(2)
Findings: Alleged Victim (AV) had a history of wandering the community and exit seeking. On or about February 5, 2025, AV expressed wanting to go into the common area but was told by staff that he/she was not allowed due to AV requiring 2-people with him/her all the time. On or about February 13, 2025. AV was once again not allowed to leave his/her bed due to AV requiring 2-people to help ambulate. AV was involuntary secluded to his/her room and was not allowed to go into the common area on two occasions, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction: RCFCP25-00708 $1501.00 fine assessed