Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00380965-AP-335504

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
1/26/2025
Report number
00380965-AP-335504
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to assist with eating
Result
Substantiated
Findings
Alleged Victim was a partial assist for meals and required constant reminders and prompting throughout meals to eat. It was discovered that AV was not given appropriate meals or fluids which led to him/her losing weight. AV’s care plan dated November 21, 2024, noted significant weight loss. It was visibly noticeable for staff that AV was losing wight. The facility failed to provide AV with appropriate meals or fluids which led AV to lose wight resulting in physical harm to AV and created risk of serious harm, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00708 $1501.00 fine assessed