Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00382614-AP-333397

Provider Information


Brookdale Troutdale

1201 SW CHERRY PARK ROAD
Troutdale, OR 97060

Provider ID
50A236
Administrator
MELISSA ZENTZ
Phone
(503) 465-8104
Email
melzen@brookdale.com

Violation Details


Date
2/6/2025
Report number
00382614-AP-333397
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
According to the documentation, the facility failed to follow the care plan for the Alleged Victim (AV) to prevent falling out of bed. On or about February 06, 2025, the AV was found on the floor of their room next to their bed on a routine safety check. It was discovered the AV’s wedge pillow used to prevent the AV from rolling out of bed was not put in place when the AV went to bed. The failure caused the AV to fall out of their bed and received skin tears and bruising, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00207 $188.00 fine assessed