Print Violation: 00383942-AP-334499

Provider Information

Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Date: 2/12/2025
Report number: 00383942-AP-334499
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to provide safe environment
Result: Substantiated
Rule(s) Violated: 411-054-0027(1)(g) and (s)
411-054-0028(2)
411-054-0030(1)(e)(I)
Findings: Alleged Victim (AV) was known to have severe behavioral issues and incidents of violence at the facility, including attempting and actually hitting staff and residents. On or about February 14, 2025, AV had a major behavioral episode which resulted in AV attempting to hit Witness 2 (W2) and then Witness 5 (W5) being punched in the face. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction: RCFCP25-00924 $500.00 fine assessed