Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00384684-AP-335216

Provider Information


Brookdale Troutdale

1201 SW CHERRY PARK ROAD
Troutdale, OR 97060

Provider ID
50A236
Administrator
MELISSA ZENTZ
Phone
(503) 465-8104
Email
melzen@brookdale.com

Violation Details


Date
2/9/2025
Report number
00384684-AP-335216
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
According to the documentation, the facility failed to properly care plan for Witness 1’s (W1) history of inappropriate touching of the opposite gender. On or about February 09, 2025, the Alleged Victim (AV) and (W1) were both in the living room and W1 was observed to be touching the AV’s genitalia. Staff immediately separated the two residents to ensure the inappropriate touching stopped immediately. W1 exhibited this behavior before with another AV, but there were no interventions placed on their service plan to prevent this from happening, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00360 $375.00 fine assessed