Print Violation: 00385721-AP-336184A

Provider Information

New Friends of Coos Bay

955 KENTUCKY AVE
Coos Bay, OR 97420

Date: 2/24/2025
Report number: 00385721-AP-336184A
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2)
Findings: The Alleged Victim (AV) resides at the facility and relies on the facility to meet his/her daily needs. AV's care plan indicates AV dislikes loud noise levels. According to an investigation, on or about February 24, 2025, the Alleged Perpetrator 2 (AP2) failed to protect AV from verbal abuse when AP2 harassed AV by using profanity and making repeated sexual comments to and about AV in a loud tone, resulting in AV becoming upset and requiring transport to the hospital for aggression. AP2's actions are a violation of resident's rights, are considered neglect of care and constitutes verbal abuse. The facility failed to protect AV from verbal abuse, which is a violation of Oregon Administrative Rules.