Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00388267-AP-338762

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
3/10/2025
Report number
00388267-AP-338762
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failure to provide a system that prevents theft or misuse of medication
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility to manage his/her medications. According to an investigation, on or about March 11, 2025, the Alleged Perpetrator 2 (AP2) took the medications of the AV and instructed facility staff to administer the medication to Witness 1 (W1), another resident. AP2's actions are a violation of resident rights, considered financial exploitation and theft, and constitutes abuse. The facility did not keep AV free from financial exploitation, which is a violation of Oregon Administrative rules.