Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00390165-AP-340844

Provider Information


Crystal Terrace

1000 TOWN CENTER DRIVE
Klamath Falls, OR 97601

Provider ID
50R292
Administrator
Denise Munoz
Phone
(541) 885-7250
Email
denisemunoz@mbk.com

Violation Details


Date
3/17/2025
Report number
00390165-AP-340844
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
The Alleged Victim (AV) is a known fall risk. Between February 12, 2025, and March 17, 2025, AV suffered 5 falls. AV was care planned to use an assistive device to ambulate, however, AV either forgot to use it or not like to use it. AV was care planned for stand by assist while ambulating. Facility documentation does not note interventions nor record multiple falls that occurred. The Respondents failure to properly care plan for AV's risk of falls caused AV to suffer bruises and skin tears. This constitutes abuse by neglect, as outlined in OAR 411-020-0002(1)(b)(A)(i).
Sanction
RCFCP26-00030 $250.00 fine assessed