Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00390813-AP-341371

Provider Information


The Springs at Willowcreek

4398 GLENCOE ST NE
Salem, OR 97301

Provider ID
50M174
Administrator
Melissa Lackey
Phone
(503) 581-4239
Email
mlackey@thespringsliving.com

Violation Details


Date
3/24/2025
Report number
00390813-AP-341371
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide a safe medication administration system
Result
Substantiated
Findings
According to the documentation, the facility failed to provide a safe medication administration system for the Alleged Victim (AV) by not administering antibiotics for approximately 5 days for a UTI. On or about September 11, 2024, the AV received a new order of antibiotics to treat their UTI. On or about September 13, 2024, the facility staff was informed the antibiotic would not treat the AV’s UTI and a new antibiotic was being ordered. The facility started the new ordered antibiotic on or about September 20, 2024, which is approximately seven (7) days after the facility was notified a new antibiotic was being ordered for the AV. the facility failed to provide a safe medication. administration system to treat the AV’s diagnosis of a UTI, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00490 $500.00 fine assessed