Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00391132-AP-344069

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
3/25/2025
Report number
00391132-AP-344069
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
The Alleged Victim (AV) has a known fall history. On or about March 26, 2025, AV suffered a fall which caused unreasonable discomfort. The facility did not implement interventions after AV's fall on March 14, 2025. The facility failed to properly care plan for AV's needs and ensure AV's safety from falls. The facility's actions constitute abuse by neglect, as outlined in OAR 411-020-0002(1)(b)(A)(i).
Sanction
RCFCP26-00011 $1313.00 fine assessed