Print Violation: 00392160-AP-343203

Provider Information

The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Date: 3/30/2025
Report number: 00392160-AP-343203
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from physical abuse
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2)
411-054-0036(2)(c) and (g)
Findings: The Alleged Victim (AV) resides at the facility and relies on the facility for his/her care and safety. Witness 2 (W2) is AV's spouse and was AV's primary caregiver before AV moved to AP1. According to an investigation, on or about March 30, 2025, W2 would yell at AV and handle AV roughly, pull on AV's limbs and hit AV during their interactions, resulting in AV grimacing, becoming visibly upset and experiencing uncontrollable tremors. AV's service plan did not provide specific interventions for staff to follow to protect AV from physical abuse. The facility failed to properly plan care and protect AV from physical abuse, which is a violation of resident’s rights, is neglect of care and constitutes abuse.
Sanction: RCFCP25-01020 $375.00 fine assessed