Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00392250-AP-342809

Provider Information


The Pines at The Canopy -

9860 NW CORNELL RD
Portland, OR 97229

Provider ID
50R469
Administrator
Serafina Counts
Phone
(503) 292-9222
Email
scounts@thecanopysl.com

Violation Details


Date
3/30/2025
Report number
00392250-AP-342809
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for his/her care. AV and Witness 1 (W1) have a history of resident-to-resident altercations. According to an investigation, on or about March 30, 2025, W1 struck AV on the cheek, resulting in redness and swelling to AV's face. At the time of the incident, W1's service plan identified a high risk of altercations with AV but did not provide specific interventions for staff to follow when behaviors occurred. The facility failed to properly address resident behaviors, which is a violation of resident’s rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00852 $375.00 fine assessed