Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00393280-AP-344084

Provider Information


Crystal Terrace

1000 TOWN CENTER DRIVE
Klamath Falls, OR 97601

Provider ID
50R292
Administrator
Denise Munoz
Phone
(541) 885-7250
Email
denisemunoz@mbk.com

Violation Details


Date
3/30/2025
Report number
00393280-AP-344084
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
The Alleged Victim (AV) is a known fall risk. On or about March 27, 2025, and March 30, 2025, AV suffered 3 falls. AV was care planned for safety checks 8 times per shift. AV suffered a rug burn and scratches to his/her lower back. The Respondents failure to properly care plan for AV's risk of falls caused AV to suffer a rug burn and scratches. This constitutes abuse by neglect, as outlined in OAR 411-020-0002(1)(b)(A)(i).
Sanction
RCFCP26-00032 $188.00 fine assessed