Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00395702-AP-346437

Provider Information


Brookdale Troutdale

1201 SW CHERRY PARK ROAD
Troutdale, OR 97060

Provider ID
50A236
Administrator
MELISSA ZENTZ
Phone
(503) 465-8104
Email
melzen@brookdale.com

Violation Details


Date
4/12/2025
Report number
00395702-AP-346437
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
According to the documentation, the facility failed to properly care plan appropriate interventions for the Alleged Victim’s (AV) increased falls. From approximately February 09, 2025, through April 13, 2025, the AV experienced three known falls and sustained injuries such as abrasions, hitting their head and pain and unreasonable discomfort. there is no documented evidence the facility care planned interventions to help prevent the AV from falling, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00635 $375.00 fine assessed