Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00395702-AP-346437
Provider Information
Brookdale Troutdale
1201 SW CHERRY PARK ROAD
Troutdale, OR 97060
- Provider ID
- 50A236
- Administrator
- MELISSA ZENTZ
- Phone
- (503) 465-8104
- melzen@brookdale.com
Violation Details
- Date
- 4/12/2025
- Report number
- 00395702-AP-346437
- Type
- Abuse: Neglect
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to properly plan care
- Result
- Substantiated
- Rule(s) Violated
-
External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(g) and (s)
External site: 411-054-0028(2)
External site: 411-054-0036
- Findings
- According to the documentation, the facility failed to properly care plan appropriate interventions for the Alleged Victim’s (AV) increased falls. From approximately February 09, 2025, through April 13, 2025, the AV experienced three known falls and sustained injuries such as abrasions, hitting their head and pain and unreasonable discomfort. there is no documented evidence the facility care planned interventions to help prevent the AV from falling, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- Sanction
- RCFCP25-00635 $375.00 fine assessed