Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00396201-AP-346892

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
4/16/2025
Report number
00396201-AP-346892
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide a therapeutic diet
Result
Substantiated
Findings
The Alleged Victim (AV) is care planned for a mechanical soft diet. On or about April 16, 2025, AV was given a banana nut muffin, which is not categorized as mechanical soft. AV having this type of food places AV at risk for serious harm of choking. The facility's failure to ensure AV received meals as outlined in his/her care plan constitutes abuse by neglect as defined by OAR 411-020-0002(1)(b)(A)(ii).
Sanction
RCFCP26-00014 $188.00 fine assessed