Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00399036-AP-349768

Provider Information


Crystal Terrace

1000 TOWN CENTER DRIVE
Klamath Falls, OR 97601

Provider ID
50R292
Administrator
Denise Munoz
Phone
(541) 885-7250
Email
denisemunoz@mbk.com

Violation Details


Date
5/1/2025
Report number
00399036-AP-349768
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) suffered and unwitnessed fall in his/her bathroom and was found on the floor between the toilet and the wall. AV suffered pain and redness to his/her knees. AV may have fallen due to a bathmat being on the floor, causing AV to trip and fall. Staff had seen and picked up the bathmat in the past to prevent falls; however, the bathmat was found on the floor at the time of this incident. Respondent failed to provide a safe environment. This constitutes abuse by neglect, as outlined in OAR 411-020-0002(1)(b)(A)(ii).
Sanction
RCFCP26-00038 $188.00 fine assessed