Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00401897-AP-360239

Provider Information


Crystal Terrace

1000 TOWN CENTER DRIVE
Klamath Falls, OR 97601

Provider ID
50R292
Administrator
Melissa Doyle
Phone
(541) 885-7250
Email
melissadoyle@mbk.com

Violation Details


Date
5/14/2025
Report number
00401897-AP-360239
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Alleged Victim (AV) relies on the facility for his/her care needs. On or about May 25, 2025, AV sustained a fall. AV had six (6) falls, one on or about May 3, 2025, two (2) on or about May 14th, 15th, and 16th, 2025. Prior to May 2025, AV was reportedly more independent; however, following a medical diagnosis in late April or early May 2025, AV experienced a rapid decline. Respondent failed to provide a safe environment to AV, resulting in several falls. This constitutes abuse by neglect as defined by OAR 411-020-0002(1)(A)(ii) and violates the following OARs:
Sanction
RCFCP26-00629 $1000.00 fine assessed