Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00401897-AP-360239
Provider Information
Crystal Terrace
1000 TOWN CENTER DRIVE
Klamath Falls, OR 97601
- Provider ID
- 50R292
- Administrator
- Melissa Doyle
- Phone
- (541) 885-7250
- melissadoyle@mbk.com
Violation Details
- Date
- 5/14/2025
- Report number
- 00401897-AP-360239
- Type
- Abuse: Neglect
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to provide safe environment
- Result
- Substantiated
- Rule(s) Violated
-
411-054-0027(1)(g) and (s)
411-054-0028(2)
- Findings
- Alleged Victim (AV) relies on the facility for his/her care needs. On or about May 25, 2025, AV sustained a fall. AV had six (6) falls, one on or about May 3, 2025, two (2) on or about May 14th, 15th, and 16th, 2025. Prior to May 2025, AV was reportedly more independent; however, following a medical diagnosis in late April or early May 2025, AV experienced a rapid decline. Respondent failed to provide a safe environment to AV, resulting in several falls. This constitutes abuse by neglect as defined by OAR 411-020-0002(1)(A)(ii) and violates the following OARs:
- Sanction
- RCFCP26-00629 $1000.00 fine assessed